Laravel 404 Not Found, but image path is correct

Stefan Bogdanescu

Founder & Senior Architect · 2026-06-29

Laravel Company

Laravel 404 Not Found: Solving the Mystery of Missing Image Paths on Deployment

As senior developers, we often encounter frustrating deployment issues where code works perfectly locally but fails in a live production environment. One common scenario involves file access—specifically, uploading an asset successfully, yet having the browser return a 404 error when trying to display it.

The situation you’ve described—where images upload correctly and the symbolic link (php artisan storage:link) appears correct locally but results in a 404 on a VPS—is almost always a matter of file system permissions or web server configuration, rather than a flaw in Laravel routing or code logic itself.

Let's dive deep into why this happens and how to fix it, ensuring your assets are accessible across the board.

Understanding the Storage Link Mechanism

Laravel uses the storage directory for storing user-uploaded files (like images, PDFs, etc.). For these files to be publicly accessible via a URL, we must create a symbolic link from the private storage location into the public web-accessible directory. This is what php artisan storage:link accomplishes.

The typical structure looks like this:

  • Storage Location: storage/app/public/ (where files are actually written)
  • Public Link Location: public/storage/ (the path the web server reads from)

When you see a 404 error, it means that while the file exists on the disk, your web server (Apache or Nginx) does not have the necessary read permissions to access that directory or the files within it.

Troubleshooting: Permissions and Ownership are Key

Since your local environment works perfectly, we can confidently rule out errors in your Laravel code itself. The problem lies entirely in the operating system layer of your VPS deployment.

Step 1: Verify File Ownership and Permissions

When you upload files via SSH or FTP, the ownership and permissions often default to a specific user (like root or a deployment user) that the web server process (e.g., www-data or apache) cannot read.

You need to ensure the web server user has full read/write access to the entire storage path.

Actionable Steps via SSH:

  1. Identify Web Server User: Determine which user your web server runs as (commonly www-data on Debian/Ubuntu or apache on CentOS).
  2. Change Ownership (If Necessary): Use the chown command to assign ownership of the storage directory to the web server user.
# Assuming 'www-data' is your web server group
sudo chown -R www-data:www-data storage/app/public
  1. Verify Permissions: Ensure the permissions allow reading for all users. While 775 or 770 is often sufficient, ensure the ownership structure is correct first.

Step 2: Re-verify the Symbolic Link

Even if you ran php artisan storage:link, sometimes the OS environment requires a manual check after deployment. Verify that the link points correctly and has proper access rights:

ls -l public/storage

This command should show an entry pointing to the actual storage directory, and crucially, the web server must be able to traverse this path without hitting permission denied errors. If you see a broken link or permission issues here, re-running the link command after setting proper ownership often resolves lingering deployment issues.

Best Practices for Laravel Asset Handling

To prevent these kinds of deployment headaches in the future, always treat your file permissions as part of the application setup phase. When structuring large applications, understanding how Laravel handles storage is crucial. For more advanced architectural guidance on managing files and resources within a robust framework like Laravel, exploring the documentation provided by laravelcompany.com will provide excellent context.

By focusing on the permissions of the underlying file system rather than just the application code, you move from debugging PHP errors to solving real-world deployment obstacles. Remember, in production environments, the operating system rules always take precedence over your framework's logic!


Conclusion

The 404 error for images in a deployed Laravel application, despite correct symbolic linking, is almost certainly an access control issue on the server. By systematically checking file ownership (chown) and directory permissions (chmod) for the storage path, you resolve the conflict between the storage location and the web server's ability to serve those files. This practice ensures that your application remains robust and accessible wherever it is deployed.