Proctor and Stevenson
Digital Project Manager

About us

Based in the heart of vibrant Bristol, Proctor + Stevenson is a highly respected, international creative agency with a focus on measurable results. Whether on or offline, we provide a full range of design and marketing services, from strategy, campaigns and lead generation to brand building, events, product communications and web builds.

Role purpose

Digital Project Managers are responsible for the successful delivery and ongoing management of digital platforms and projects for our clients. This includes website design, builds, migrations, feature development and long-term platform support.

Working closely with our technical development team, creative studio, account managers and clients, Digital Project Managers oversee the full lifecycle of digital delivery – from initial scoping and planning through to launch, optimisation and ongoing improvement. The role combines traditional project management with client partnership and platform oversight, ensuring projects and retainers are delivered efficiently, commercially and to a high technical standard.

Why This Role Is Unique

Our Digital Project Managers work across a diverse mix of technical and creative projects, collaborating with developers, designers, strategists and clients to deliver meaningful digital solutions.

The role offers broad exposure across modern digital platforms, technical delivery processes and long-term platform management, making it an excellent opportunity for someone looking to develop deep expertise in digital delivery within a full-service agency environment.

Key Accountabilities

Project Delivery

Managing multiple projects of varying scale and complexity simultaneously

Defining project scope, timelines, budgets and delivery plans

Coordinating internal teams including developers, designers and external partners

Managing the full project lifecycle from scoping through to launch and aftercare

Facilitating sprint planning, stand-ups, reviews and project status meetings

Coordinating testing, QA processes and user acceptance testing

Managing content migration processes where required

Identifying and managing project risks, issues and dependencies

Ensuring projects are delivered on time, within scope and within budget

Maintaining accurate project documentation including plans, status updates and reporting

Client & Account Partnership

Building strong working relationships with client stakeholders

Understanding client aims, business and market, to help deliver commercial solutions

Communicating complex technical information clearly to non-technical audiences

Managing client expectations throughout the delivery process

Identifying opportunities for platform improvements or future work

Contributing to forecasting and planning for ongoing client activity

Helping ensure the commercial health of projects and accounts

Platform & Retainer Management

Managing ongoing support retainers and maintenance pipelines

Coordinating continuous improvement workstreams and feature development

Supporting SEO maintenance and optimisation initiatives

Managing incidents, investigating root causes and coordinating resolution

Ensuring platforms remain stable, secure and aligned with client goals

Delivery Operations

Resource planning and coordination across projects

Supporting budget tracking and margin awareness

Maintaining delivery tooling such as Jira and timesheet systems

Supporting financial forecasting and invoicing processes

Producing documentation such as Statements of Work, RAID logs and reporting

Escalating risks, issues or opportunities to senior delivery or technical leadership when required

Skills and experience

Essential experience:

2+ years' experience delivering digital projects in an agency or similar environment

Experience managing website builds, migrations or digital platform projects

Strong understanding of the project lifecycle from scoping to launch

Experience working with Agile, Scrum or Waterfall delivery approaches

Capable of building sustained client relationships and growth.

Excellent organisational and communication skills

Ability to manage multiple projects simultaneously

Confidence communicating with both technical teams and non-technical stakeholders

Desirable experience:

Experience with project management tools such as Jira or similar

Exposure to financial forecasting, budgeting or invoicing processes

Experience collaborating with account management teams on client growth

Familiarity with our core CMS platform offering of Drupal, Webflow & Payload as well as WordPress, Laravel or Next.js framework exposure

Understanding of hosting environments such as AWS, Pantheon or Vercel

Exposure to SEO maintenance or digital optimisation projects

Experience using modern delivery tooling including AI-assisted workflows

Person specification

Strong interpersonal and communication skills

Curiosity and a proactive approach to problem solving

Excellent organisational and planning abilities

Comfort working in a fast-paced environment with competing priorities

Confidence managing stakeholder expectations

A collaborative mindset when working with cross-disciplinary teams

Flexibility and adaptability when navigating complex projects

An empathetic approach to supporting colleagues and creating a positive team environment

Open mindset to learn from others, build new skills and contribute with new ideas/solutions.

What we offer

Hybrid working

4 Day working week

Family friendly benefits

Private medical insurance

Company pension scheme

23 days holiday, increasing to 25 – plus bank holidays

Training and development opportunities – technical, professional and other exciting skills

Salary Sacrifice car scheme

Cycle to work scheme with secure cycle parking (and showers and a drying room at the office!).

Retail and gym discounts

Team socials such as board game nights and other fun nights/days out

Corporate Social Responsibility (CSR) Commitment

We are proud to be a certified B Corp, committed to operating as a responsible and sustainable business. Our CSR approach focuses on making a positive impact on our people, our communities, and the environment. Every colleague contributes to helping us uphold these commitments.

As part of this role, you are expected to:

Support an inclusive, fair, and equitable workplace where everyone can thrive.

Act in ways that promote our environmental goals, including reducing waste and using resources responsibly.

Participate in community and social impact initiatives that strengthen our local and global communities.

Apply ethical decision‑making in day‑to‑day work, ensuring integrity and accountability.

Champion and adhere to our CSR and B Corp policies, helping us continuously improve.